Using the iBalance service allows you to claim tax deductible expenses. To ensure that these are accepted by HM Revenue & Customs you must be able to prove that you actually incurred the expense, wholly, exclusively & necessarily for performing your duties.
Without receipts, HMRC can claim the additional PAYE and NIC from you personally. They may also charge interest and levy penalties in some circumstances.
Our rigorous receipt policy protects you from future claims by HM Revenue & Customs. Umbrella companies that offer 'dispensations' leave contractors open to large tax bills, penalties and interest.
Which expenses do I need receipts for?
Receipts are required for all claims except mileage and personal incidentals.
PLEASE NOTE: Original receipts are required.
If you are also claiming an expense from your agency or client, they sometimes ask for the original receipts. Your agency (or client) should only need to see the original receipt for commercial purposes (to validate your claim) and will be able to return the original to you.
Please see this page for details required for a valid receipt both for PAYE and VAT purposes.
When do I need to submit receipts?
You must send receipts to us within 14 days** of your claim. Please post receipts to the following Freepost address to arrive within 14 days, including your name and your online username (eg. 'SampleJ') as a reference:
iBalance
FREEPOST BS8110
Arcade Chambers
Bristol BS8 4ZZ
We recommend you take copies in case receipts are lost in the post. However, if you are sending a significant quantity, you may want to consider sending them by recorded delivery.
** High value claims of £100 or more will not be processed until we receive your receipts.
Receipts are verified within 2 working days of arriving at our offices.
What happens if I do not have a receipt?
If you have incurred an expense but have not been able to get a receipt, you should submit your claim with as much detail as possible explaining why there is no receipt. When the claim is received, we will consider all the circumstances and decide whether the expense can be allowed - we cannot give a decision over the phone.
Please read this page if you have lost a receipt.
What happens if I do not submit receipts in 14 days of a claim?
If you do not submit receipts within 14 days you will probably pay more tax on your next payment
until receipts have been received and verified.
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