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Receipts
Lost Receipts
If you have incurred an expense but have lost your receipt you will not be able to reclaim any VAT unless you can get a copy of the receipt/invoice from the supplier.
If you cannot get a replacement receipt, you may still be able to get the non-vat tax benefit of your expense, by submitting the following information which will be required by HMRC to validate your expense:
- full details of which items the receipt has been lost
- what circumstances (including dates) led to the loss
- all details that would have been included on the invoice/receipt
You should also provide as much collaborating evidence as possible. This would include anything to show that the expense is plausible. eg. if you have lost a receipt for hotel accommodation whilst working away in Dundee last Friday, but you have a jobsheet from your agency showing you should be at a client or work site that day, then this would help collaborate the claim and increase the chance of acceptance by HMRC.
If you have lost a receipt then you can download a 'Lost Receipt' claim form here.
When the claim is received, we will consider all the circumstances and decide whether the expense can be allowed - we cannot give a decision over the phone. iBalance's policy is to ensure that you and your payment are administered in a manner compliant with HM Revenue & Custom's requirements and review your claim in line with current HMRC guidelines.
As many receipts may not be replaceable, you should consider the options when posting receipts to iBalance. We recommend that you take photocopies of all receipts. If you are sending a significant quantity, you may want to consider sending them by recorded delivery.
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